Headshot of Pacha Chen. She has a medium-light skin tone, long brown hair and black, square-framed glasses.

Pacha Chen

Pacha is currently an independent UX researcher who specializes in doing UX research for complex applications and start-ups. Before becoming an independent UX researcher, Pacha had been leading UX research in the cybersecurity industry, where she studied the cybersecurity experts’ mental models and workflow for various cybersecurity solutions tailored for large enterprises.

Noam SegalSr. Research ManagerTwitter
Pia ZaragozaInnovation Fellow